ONLINE PURCHASES:

We provide free shipping!

Our vintage treasures are not new. In some cases they have never been worn or used; however, in most cases, some natural wear is likely. Please take the time to inspect photos and descriptions of our items, as we do not accept returns of online purchases. If you have questions about the condition of any of these uniquely beautiful pieces before purchase, please feel free to email us at hello@ebmnewhaven.com.

IN-STORE POLICIES:

Holding Items

EBM will hold an unpaid item for 24 hours only. Items that have been paid for can be held at the store for up to 7 days.  Any items left longer will be put in storage and there will be a fee to retrieve them.  Any item left longer than 30 days is considered abandoned and will be returned to the ownership of EBM.

Returns 

Items purchased in the store are returnable within 7 days of purchase with a receipt for store credit.  Clothing, shoes, and cut fabric are all final sale.  Please note that all items are sold "As Is" as they are second hand. It is important to closely inspect everything before purchase.

Buying 

We are not currently buying anything. EBM no longer consigns items.

Photography Rentals 

Rentals for events and photo shoots are 20% of the cost of the item per week. You will pay up front for the items in full and the difference will be given back to you. Any items not returned within 4 weeks will be considered purchased by you and you will not get a refund.  If an item is brought back damaged you will be responsible for the full payment.